Customer Help

If talking to a real-life human is more your thing,
you can reach our Customer Happiness Team via email (below).

FAQ

Where are you located?

We are located in Vancouver, British Columbia, Canada

Do your clothes fit true true to North American sizes?

Our products are true to North American sizing, and tend to have slightly athletic fit. Please see the "Sizing Guide" tab under the product description to see the exact measurements of our products.

What are your payment methods?

We accept all major credit cards (Visa, MC, Amex), and PayPal, Apple, Pay, Google Pay and Shop Pay.

Can I make changes to my order once it is placed?

If your items have not shipped, we can make changes to your order.

Please contact our support team at support@mentmove.com to submit your request

What is your return/exchange policy?

All information regarding returns and exchanges can be found here.

Get in touch

Have questions about your order, or a general enquiry?